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Mercure Hoi An Royal

ex. Grand Royal Hoi An / Hoi An Pacific

321 Cua Dai Street, Hoi An, Vietnam, 51000  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure Hoi An Royal

Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

A la carte restaurant

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Overview

The lovely Mercure Hoi An Royal Hotel is a 4-star property set 1350 meters from Assembly Hall of Chaozhou Chinese Congregation. Residing in a 5-story building, the hotel was opened in 2003 and renovated in 2014.

Museum of Trading Ceramics is within 20 minutes' walk away. The venue is just a 10-minute walk to the sandy beach with outdoor chaise lounges and towels.

There are shopping options, such as a market and boutiques within easy reach of the property.

The hotel's convenient location offers to get to Da Nang airport in 30 minutes by car.

Rooms

Modern rooms at Mercure Hoi An Royal Hotel are equipped with complimentary wireless internet, climate control, a laptop safe, multi-channel TV and a trouser press. Some hotel rooms come with a breathtaking view over the garden. Guests can make use of open bathrooms with a shower, a hairdryer and terry bathrobes.

Eat & Drink

A breakfast is served in the restaurant. Residents can try dishes of authentic cuisine at the restaurant. The lobby bar has billiards and a terrace to offer and also serves coffee, tea and cocktails. Solo and Fish and Chip serve a selection of meals within 300 meters from the venue.

Services

Free shuttle bus service, 24-hour room service and laundry as well as currency exchange, a safe deposit box and a car park are available for guests' use.

Relax

A variety of treatments includes steam baths and reflex massage. Fitness classes and a gym are provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2014.  Number of floors:   5.  Number of rooms:   96.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • No wheelchair access
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Gay friendly
  • Lobby
  • Smoke detectors
  • Mobile phone network

Sports & Fitness

  • Fitness centre
  • Cycling
  • Billiard tables

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Outdoor dining area
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • DVDs/ Videos for children

Spa & Leisure

  • Outdoor swimming pool
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage
  • Library

Room view

  • City view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bath/ Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries
  • Lighted makeup mirror
  • Toilet

Self-catering

  • Mini-fridge
  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 2 pm FREE

Children and extra beds

Maximum capacity of extra beds in a room is 1. 

Pets

Pets are not allowed.

How to reach hotel

hotel Mercure Hoi An Royal Hoi An location
Show big map »

Hotel Address:

321 Cua Dai Street, Hoi An, Vietnam, 51000

Get directions
Airports
  • Da Nang (DAD)
    14.8 mi
  • Chulai (VCL)
    40.5 mi
Restaurants
  • La Vie en Rose (cuisine: Vietnamese)
    400 ft
  • Ong Bee lounge
    900 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  2 pm
  • Year renovated:
    2014
  • Number of floors:
    5
  • Number of rooms:
    96

Hotel Awards

VietnameseHOTEL AWARDSHighly RecommendedHoi AnMercure Hoi An Royal

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Vietnam

Use Badge

Rooms and availability

Mercure Hoi An Royal photos Room
Superior King Room
City view
  • Room size:

    370 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Wardrobe
  • Telephone
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Shower cap
  • Guest toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
Room Description:

Room comes with either a double or twin beds. Fitted with a wooden floor, this room offers a window with a city view.

Mercure Hoi An Royal photos Room
Standard King Room
City view
  • Room size:

    325 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Wardrobe
  • Connecting room
  • Telephone
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Shower cap
  • Guest toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
Room Description:

Room comes with either a double or twin beds. Fitted with a wooden floor, this room offers a window with a city view.

Mercure Hoi An Royal photos Room
Junior King Suite
City view
  • Room size:

    540 sq. feet

  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Bathtub
    • Balcony
    • + More
  • General:Safe deposit box
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Wardrobe
  • Telephone
  • Entire unit situated on ground floor
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Shower cap
  • Guest toilet
  • Bedding:Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
Room Description:

Suite comes with either a double or twin beds. Fitted with a wooden floor, this room features a private terrace offering a view of the pool or garden. This suite also has a living area.

Mercure Hoi An Royal photos Room
Superior Twin Room
City view
  • Room size:

    370 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Wardrobe
  • Telephone
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Shower cap
  • Guest toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
Room Description:

Room comes with either a double or twin beds. Fitted with a wooden floor, this room features large windows and a balcony that offers a view of the pool or garden.

Mercure Hoi An Royal photos Room
Standard Twin Room
City view
  • Room size:

    325 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Wardrobe
  • Telephone
  • Upper floors accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Shower cap
  • Guest toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
Room Description:

Room comes with either a double or twin beds. Fitted with a wooden floor, this room features large windows and a balcony that offers a view of the pool or garden.

Mercure Hoi An Royal Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Old House of Tan Ky1.2 mi
    101 Nguyen Thai Hoc Street
  • Hoi An Ancient Town1.2 mi
    Hoi An Ancient Town, Hoi An
  • Cua Dai Beach1.8 mi
    Cam An Ward, Hoi An
  • Quan Kong Temple1.2 mi
    168 Tran Phu St.
  • Japanese Covered Bridge 1.3 mi
    Tran Phu Street At the West end of Tran Phu St.

Restaurants nearby

  • La Vie en Rose400 ft

    Address: 317 Cua Dai Street

    73% likes this, based on 36 reviews
    Cuisine: Vietnamese

  • Solo1000 ft

    Address: 468 Cua Dai Street
    Phone: 0983454100

    75% likes this, based on 79 reviews
    Cuisine: Vietnamese

  • Huy Long Restaurant1500 ft

    Address: 274 Cua Dai
    Phone: 0510 222 990

    85% likes this, based on 29 reviews

  • Ong Bee lounge900 ft

    Address: 313 Nguyen Duy Hieu street
    Phone: +84 9 88 326 796

    81% likes this, based on 131 reviews
    Price Range: USD 4 - USD 10

  • Fish and Chip1100 ft

    Address: 470 Cua Dai st.,

    74% likes this, based on 40 reviews
    Cuisine: Vietnamese

Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  2 pm
  • Year renovated:
    2014
  • Number of floors:
    5
  • Number of rooms:
    96

Hotel Awards

VietnameseHOTEL AWARDSHighly RecommendedHoi AnMercure Hoi An Royal

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Vietnam

Use Badge

Cities nearby

Mercure Hoi An Royal Reviews

Guest reviews are submitted by our customers after their stay at Mercure Hoi An Royal

7.6
FabulousBased on63 reviews

Rating by category:

Service
7.0
Location
8.0

Guest reviews

  • Older travelers
    9.6

    the location and facilities were first class, breakfast was well presented and the service in the restaurent first class

  • Single
    9.2

    The Hotel staff was great and the Spa is one of the best for a four star Hotel, Mia is the Best, I give her and her staff an A plus.

    My first room that was given me when I arrived had a musty smell. I told house keeping!!!!!. and staff and thay gave me a very nice room.

  • Group of friends
    7.4

    The staff's courtesy and friendliness. Excellent service, with a smile

    It was fairly cold at this time of year and the A/C in rooms would not go onto heat mode, good job we had warm clothes!

  • Older travelers
    6.2

    Odd bathroom arrangement with toilet located in shower cubicle.

  • Group of friends
    8.2

    The staff were all exceedingly friendly and always tried their best to satify our needs.

    The damaged pool table in the games room.

  • Family with children
    8.2

    Staff were very attentive and helpful. Combined the option of going to the beach with also seeing Hoian, The availabitly of bikes to use was fantastic

    The schedule foe the bus to town could have been a little more frequent

  • Older travelers
    9.6

    The friendly staff certainly made the experience and enjoyable one I would especially like to pass on a big thanks to the Hotel dining room supervisor Emily who was outstanding in every regard

  • Couple
    4.6

    Location was good, restaurants and shops close by.

    The staff was very pushy, but helpful whenever we needed something. However, we asked them to book train tickets for us and they charged us more than 150% of the official tourist price, that is already higher than the local price. They pushed us in taking a taxi from the hotel to the train station what we did not as the price was double of what we paid going by taxi arranged ourselves. They offer some day trips in the hotel, also for double or sometimes more than double the price you are offered at booking offices. The light in our bathroom and the aircon were not working properly. The hotel bar was already closed at 11pm on Friday evening and the gym was really too rundown to use it.

  • Couple
    4.2

    The hotel staff were rude and lazy, and most of them did not speak English well, if at all, especially those working in the restaurant. At several points during our stay, we were actually lied to by the staff. In addition, the wifi access around the hotel was patchy. The shuttle service was erratic. The noise from outside the hotel was very loud in the rooms, and the housekeeping staff made lots of noise in the mornings. The pool towels were filthy and had many huge holes in them. The hotel restaurant was overpriced.

  • Family with children
    8.8

    The staff at Hoi An pacific was exceptionel! Beach is realy nice.

  • Older travelers
    8.2

    From the minute you walk in you are made feel welcome by the wonderful staff....the bell boy , the reception girls and the staff all around the hotel.

    Unfortunately the rooftop is under renovation - apparently getting ready for the upcoming storm season....of course nothing of that on the internet when you book....

  • Couple
    8.8

    Hotel was very nice. It's located about a 20 minute walk from the old town, however the hotel provides a shuttle service which can be handy for when your feeling lazy. Free bikes also available. Rooms were very comfortable. But the best part of this hotel has to be it's private beach which is simply stunning.

    Prices are expensive for food, drink and laundrey services. However there are several cheap restaurants across the road which also provide a cheap laundry service. Also the shuttle bus timetable into town is a bit obscure. If you want to go into the old town in the evening you are only given the options of 5pm and 8pm.

  • Couple
    2.8

    The hotel was not too bad to stay , the breakfast was great nice food can't ask anything better than that

    I could not believe it , there was a rats running around our room, my wife have to leave the room at 3.30am on our last night , also the hotel is called a 4 star but it's like a 2 star for me I was very dissapointed over roll in the hotel

  • Single
    9.2

    I loved my villa room. It was huge with a separate seating area and overlooked the pool. I also enjoyed the well kept grounds and the front patio where you enjoy a cooling breeze, a good coffee, and watch the world go by.

  • Older travelers
    7.4

    The staff are very nice and the service very good.

How to reach hotel

hotel Mercure Hoi An Royal Hoi An location
Show big map »

Hotel Address:

321 Cua Dai Street, Hoi An, Vietnam, 51000

Get directions
Airports
  • Da Nang (DAD)
    14.8 mi
  • Chulai (VCL)
    40.5 mi
Restaurants
  • La Vie en Rose (cuisine: Vietnamese)
    400 ft
  • Ong Bee lounge
    900 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  2 pm
  • Year renovated:
    2014
  • Number of floors:
    5
  • Number of rooms:
    96

Hotel Awards

VietnameseHOTEL AWARDSHighly RecommendedHoi AnMercure Hoi An Royal

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Vietnam

Use Badge