Mercure Hoi An Royal Hotel

ex. Grand Royal Hoi An / Hoi An Pacific

321 Cua Dai Street, Hoi An, Vietnam, 51000  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure Hoi An Royal Hotel

Wi-Fi
Parking

On-site parking

Luggage storage

Luggage storage

Locker room

24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Welcome drink

Cafe

Snack bar

Coffee shop

Shuttle

Free beach shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

The lovely Mercure Hoi An Royal Hotel is a 4-star property set 1350 meters from Assembly Hall of Chaozhou Chinese Congregation. Residing in a 5-story building, the hotel was opened in 2003 and renovated in 2014.

Museum of Trading Ceramics is within 20 minutes' walk away. The venue is just a 10-minute walk to the sandy beach with outdoor chaise lounges and towels.

There are shopping options, such as a market and boutiques within easy reach of the property.

The hotel's convenient location offers to get to Da Nang airport in 30 minutes by car.

Rooms

Modern rooms at Mercure Hoi An Royal Hotel are equipped with complimentary wireless internet, climate control, a laptop safe, multi-channel TV and a trouser press. Some hotel rooms come with a breathtaking view over the garden. Guests can make use of open bathrooms with a shower, a hairdryer and terry bathrobes.

Eat & Drink

A breakfast is served in the restaurant. Residents can try dishes of authentic cuisine at the restaurant. The lobby bar has billiards and a terrace to offer and also serves coffee, tea and cocktails. Solo and Fish and Chip serve a selection of meals within 300 meters from the venue.

Services

Free shuttle bus service, 24-hour room service and laundry as well as currency exchange, a safe deposit box and a car park are available for guests' use.

Relax

A variety of treatments includes steam baths and reflex massage. Fitness classes and a gym are provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2014.  Number of floors:   5.  Number of rooms:   96.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Coffee shop
  • Gay friendly
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Cycling
  • Billiards/ Pool tables

Services

  • Paid airport shuttle
  • Free beach shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • DVDs/ Videos for children
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Beach access
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Spa & wellness center
  • Solarium
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage
  • Library

Room view

  • City view

Room facilities

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Rooftop terrace
  • Garden furniture
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Bath/ Shower
  • Hair dryer
  • Towels
  • Bathrobe
  • Slippers
  • Room toiletries
  • Lighted makeup mirror
  • Toilet

Self-catering

  • Mini-fridge
  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

All children
0 - 2 years
Crib FREE
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Mercure Hoi An Royal Hotel Hoi An location
Show big map »

Hotel Address:

321 Cua Dai Street, Hoi An, Vietnam, 51000

Get directions
City Center
  • Hoi An
    4000 ft
Airports
  • Da Nang (DAD)
    14.8 mi
  • Chulai (VCL)
    40.5 mi
Restaurants
  • La Vie en Rose (cuisine: Vietnamese)
    400 ft
  • Ong Bee lounge
    900 ft
Beaches
  • Hoi An Ancient Town
    1.2 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2014
  • Number of floors:
    5
  • Number of rooms:
    96

Hotel Awards

VietnameseHOTEL AWARDSHighly RecommendedHoi AnMercure Hoi An Royal

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Vietnam

Use Badge

Rooms and availability

Mercure Hoi An Royal photos Room Standard Room
Standard Double Room
  • Room size:

    325 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • In-room safe
  • Individual air conditioning
  • Slippers
  • Work desk
  • Wardrobe/closet
  • Trouser/pants press
  • Telephone
  • Alarm clock
  • Upper floors accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Shower cap
  • Guest toilet
  • Bedding:Linen
  • Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • VCR player
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • Computer hookup
  • Radio
Mercure Hoi An Royal photos Room Standard Room
Standard King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • In-room safe
  • Slippers
  • Work desk
  • Wardrobe/closet
  • Connecting room
  • Telephone
  • Alarm clock
  • Upper floors accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Shower cap
  • Guest toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • Computer hookup
Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • General:Individual air conditioning
  • Trouser/pants press
  • Bathroom:Hair dryer
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Media:Television
  • VCR player
  • Radio
Room Description:

TRIPLE (WITHOUT COT). BED & BREAKFAST. Standard rate

Mercure Hoi An Royal photos Room Junior Suite
Junior Suite
  • Room size:

    540 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Terrace
  • Balcony
  • Work desk
  • Seating area
  • Wardrobe/closet
  • Telephone
  • Entire unit located on ground floor
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Shower cap
  • Guest toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
Room Description:

Junior Suite|JUNIOR SUITE STANDARD

Mercure Hoi An Royal photos Room Junior Suite
Junior King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • In-room safe
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Wardrobe/closet
  • Telephone
  • Alarm clock
  • Entire unit located on ground floor
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Shower cap
  • Guest toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • Computer hookup
Mercure Hoi An Royal photos Room Superior Room
Superior Twin Room
  • Room size:

    370 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • In-room safe
  • Slippers
  • Terrace
  • Balcony
  • Work desk
  • Seating area
  • Wardrobe/closet
  • Telephone
  • Alarm clock
  • Upper floors accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Shower cap
  • Guest toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • Computer hookup
Mercure Hoi An Royal photos Room Superior Room
Superior King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • In-room safe
  • Slippers
  • Terrace
  • Balcony
  • Work desk
  • Seating area
  • Wardrobe/closet
  • Telephone
  • Alarm clock
  • Upper floors accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Shower cap
  • Guest toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • Computer hookup
Superior Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple room

Mercure Hoi An Royal Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • City Center3700 ft
  • Hoi An Ancient Town1.1 mi
  • Cua Dai Beach1.9 mi
  • Thanh Ha Village2.7 mi

Monuments and Landmarks

  • Assembly Hall of Chaozhou Chinese Congregation4300 ft
  • Assembly Hall of the Hainan Chinese Congregation4600 ft
  • Assembly Hall of the Fujian Chinese Congregation4600 ft
  • Quan Cong Temple5000 ft
  • Tan Ky Old House1.2 mi
  • Japanese Covered Bridge1.2 mi
  • Assembly Hall of the Cantonese Chinese Congregation1.2 mi
  • Cam Pho Temple1.4 mi
  • Chuc Thanh Pagoda1.6 mi
  • Phuoc Lam Pagoda2.2 mi
  • An Bang Beach2.2 mi

Museums

  • Hoi An Historic Museum5000 ft
  • Museum of Folklore in Hoi An1.0 mi
  • Museum of Trading Ceramics1.0 mi

Local attractions

  • Museum of Trade Ceramics1.1 mi
    80 Tran Phu St., Hoi An
  • Hung Long Art Gallery1.2 mi
    105 Nguyen Thai Hoc St, Hoi An
  • Bao Tang Van Hoa Dan Gian Hoi An1.2 mi
    33 Nguyen Thai Hoc & 62 Bach Dang, Hoi An
  • Hoi An Ancient Town1.2 mi
    Hoi An Ancient Town, Hoi An
  • Quan Kong Temple1.2 mi
    168 Tran Phu St., Hoi An

Near the hotel

  • Museum of History and Culture4900 ft
    7 Nguyen Hue St, Hoi An

    Restaurants nearby

    • La Vie en Rose400 ft

      Address: 317 Cua Dai Street

      73% likes this, based on 36 reviews
      Cuisine: Vietnamese

    • Solo1000 ft

      Address: 468 Cua Dai Street
      Phone: 0983454100

      75% likes this, based on 79 reviews
      Cuisine: Vietnamese

    • Huy Long Restaurant1500 ft

      Address: 274 Cua Dai
      Phone: 0510 222 990

      85% likes this, based on 29 reviews

    • Ong Bee lounge900 ft

      Address: 313 Nguyen Duy Hieu street
      Phone: +84 9 88 326 796

      81% likes this, based on 131 reviews
      Price Range: USD 4 - USD 10

    • Fish and Chip1100 ft

      Address: 470 Cua Dai st.,

      74% likes this, based on 40 reviews
      Cuisine: Vietnamese

    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2014
    • Number of floors:
      5
    • Number of rooms:
      96

    Hotel Awards

    VietnameseHOTEL AWARDSHighly RecommendedHoi AnMercure Hoi An Royal

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in Vietnam

    Use Badge

    Cities nearby

    Mercure Hoi An Royal Reviews

    Guest reviews are submitted by our customers after their stay at Mercure Hoi An Royal

    Average guest rating

    7.6out of 10
    Fabulous
    Based on 72 reviews

    Rating by category:

    Location
    8.0
    Service
    7.0
    Value
    10.0

    Guest reviews

    • Older travelers
      9.6

      the location and facilities were first class, breakfast was well presented and the service in the restaurent first class

    • Single
      9.2

      The Hotel staff was great and the Spa is one of the best for a four star Hotel, Mia is the Best, I give her and her staff an A plus.

      My first room that was given me when I arrived had a musty smell. I told house keeping!!!!!. and staff and thay gave me a very nice room.

    • Group of friends
      7.4

      The staff's courtesy and friendliness. Excellent service, with a smile

      It was fairly cold at this time of year and the A/C in rooms would not go onto heat mode, good job we had warm clothes!

    • Older travelers
      6.2

      Odd bathroom arrangement with toilet located in shower cubicle.

    • Group of friends
      8.2

      The staff were all exceedingly friendly and always tried their best to satify our needs.

      The damaged pool table in the games room.

    • Family with children
      8.2

      Staff were very attentive and helpful. Combined the option of going to the beach with also seeing Hoian, The availabitly of bikes to use was fantastic

      The schedule foe the bus to town could have been a little more frequent

    • Older travelers
      9.6

      The friendly staff certainly made the experience and enjoyable one I would especially like to pass on a big thanks to the Hotel dining room supervisor Emily who was outstanding in every regard

    • Couple
      4.6

      Location was good, restaurants and shops close by.

      The staff was very pushy, but helpful whenever we needed something. However, we asked them to book train tickets for us and they charged us more than 150% of the official tourist price, that is already higher than the local price. They pushed us in taking a taxi from the hotel to the train station what we did not as the price was double of what we paid going by taxi arranged ourselves. They offer some day trips in the hotel, also for double or sometimes more than double the price you are offered at booking offices. The light in our bathroom and the aircon were not working properly. The hotel bar was already closed at 11pm on Friday evening and the gym was really too rundown to use it.

    • Couple
      4.2

      The hotel staff were rude and lazy, and most of them did not speak English well, if at all, especially those working in the restaurant. At several points during our stay, we were actually lied to by the staff. In addition, the wifi access around the hotel was patchy. The shuttle service was erratic. The noise from outside the hotel was very loud in the rooms, and the housekeeping staff made lots of noise in the mornings. The pool towels were filthy and had many huge holes in them. The hotel restaurant was overpriced.

    • Family with children
      8.8

      The staff at Hoi An pacific was exceptionel! Beach is realy nice.

    • Older travelers
      8.2

      From the minute you walk in you are made feel welcome by the wonderful staff....the bell boy , the reception girls and the staff all around the hotel.

      Unfortunately the rooftop is under renovation - apparently getting ready for the upcoming storm season....of course nothing of that on the internet when you book....

    • Couple
      8.8

      Hotel was very nice. It's located about a 20 minute walk from the old town, however the hotel provides a shuttle service which can be handy for when your feeling lazy. Free bikes also available. Rooms were very comfortable. But the best part of this hotel has to be it's private beach which is simply stunning.

      Prices are expensive for food, drink and laundrey services. However there are several cheap restaurants across the road which also provide a cheap laundry service. Also the shuttle bus timetable into town is a bit obscure. If you want to go into the old town in the evening you are only given the options of 5pm and 8pm.

    • Couple
      2.8

      The hotel was not too bad to stay , the breakfast was great nice food can't ask anything better than that

      I could not believe it , there was a rats running around our room, my wife have to leave the room at 3.30am on our last night , also the hotel is called a 4 star but it's like a 2 star for me I was very dissapointed over roll in the hotel

    • Single
      9.2

      I loved my villa room. It was huge with a separate seating area and overlooked the pool. I also enjoyed the well kept grounds and the front patio where you enjoy a cooling breeze, a good coffee, and watch the world go by.

    • Older travelers
      7.4

      The staff are very nice and the service very good.

    How to reach hotel

    hotel Mercure Hoi An Royal Hotel Hoi An location
    Show big map »

    Hotel Address:

    321 Cua Dai Street, Hoi An, Vietnam, 51000

    Get directions
    City Center
    • Hoi An
      4000 ft
    Airports
    • Da Nang (DAD)
      14.8 mi
    • Chulai (VCL)
      40.5 mi
    Restaurants
    • La Vie en Rose (cuisine: Vietnamese)
      400 ft
    • Ong Bee lounge
      900 ft
    Beaches
    • Hoi An Ancient Town
      1.2 mi
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2014
    • Number of floors:
      5
    • Number of rooms:
      96

    Hotel Awards

    VietnameseHOTEL AWARDSHighly RecommendedHoi AnMercure Hoi An Royal

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in Vietnam

    Use Badge